Delivery

Delivery to UK mainland addresses is £5 per order. In the event that a particular item is out of stock, we will advise you accordingly and provide an estimated delivery date.

Please allow extra time for postage during holiday periods.

Our Guarantee

All offers are subject to availability. If, for any reason, you are not totally delighted, simply return your purchase for a refund or replacement.

Kilts are made strictly to your personal specification, therefore refunds or exchanges can only be given if the piece is deemed faulty.

We have taken every care to ensure that the descriptions and specifications are correct. All dimensions are approximate. The colours are as accurate as the site allows.

Returns

1. If you wish to cancel your order:
a. you can notify us by email to sales@northumberlandtartan.co.uk before we have dispatched the goods to you;
or
b. where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.b. below.
2. You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
3. Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
4. The rights to return the goods to us as referred to in clause 3 will not apply in the following circumstances: -
a. in the event that the product has been used.
b. to any products that we have made or customised specifically for you
The provisions of this clause 4 do not affect your statutory rights.

QUERIES

If you have any queries concerning the products offered on this site, please call The Northumberland Tartan Company Ltd. on 01670 852065 between 9-3 Monday to Friday or email sales@northumberlandtartan.co.uk. If you require delivery by a certain date, please call to check availability before placing your order.